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Position: Data Analyst
Institution: University of Glasgow
Department: Planning & Business Intelligence
Location: Glasgow, Scotland, United Kingdom
Duties: To run a cycle of well-documented HESA and SFC Processes using the University’s student system, MyCampus (this is a customised version of Oracle’s Campus Solutions). To run validation processes to identify and fix errors within a reasonable timeframe, liaising with others as appropriate. Additional data quality checks need to be performed to ensure year on year consistency and to optimise our data. To report regularly to the Data Quality Analysts and escalate any issues, particularly if these threaten our capability to meet the deadlines for the various returns or impact on funding. To support the Data Quality Analysts by undertaking administrative tasks associated with the HESA and SFC data collections
Requirements: Enthusiasm and a high degree of personal effectiveness. Accuracy, numeracy, attention to detail and ability to handle large volumes of data
   
Text: Data Analyst Reference Number 021174 Location Gilmorehill Campus / Main Building College / Service UNIVERSITY SERVICES Department PLANNING & BUSINESS INTELLIGENCE Job Family Management Professional & Administrative Position Type Full Time Salary Range Job Purpose To work as a key member of the team responsible for delivering our current statutory student requirements of the Scottish Funding Council and the Higher Education Statistics Agency (HESA). The post will also have a role in the Transformation Project which will deliver HESA Data Futures - this is HESAs vision for modernised and more efficient approach to data collecting. The role requires strong data analysis, attention to detail and communication skills. Main Duties and Responsibilities 1. To run a cycle of well-documented HESA and SFC Processes using the University’s student system, MyCampus (this is a customised version of Oracle’s Campus Solutions). 2. To run validation processes to identify and fix errors within a reasonable timeframe, liaising with others as appropriate. Additional data quality checks need to be performed to ensure year on year consistency and to optimise our data. 3. To report regularly to the Data Quality Analysts and escalate any issues, particularly if these threaten our capability to meet the deadlines for the various returns or impact on funding. 4. To support the Data Quality Analysts by undertaking administrative tasks associated with the HESA and SFC data collections. 5. To answer data requests related to HESA student data and provide guidance and support in how to source and interpret this data. 6. To contribute and be a key part of the Team preparing for and implementing HESA Data Futures, which is due to go live in 2019-20. This will involve reviewing documents, producing and analysing data and writing reports. 7. To conduct User Acceptance Testing. Knowledge, Qualifications, Skills and Experience Knowledge Essential A1 Broad vocational experience, acquired through a combination of job related vocational training and considerable on-the-job experience, demonstrating development through involvement in a series of progressively more demanding relevant work/roles; or Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role. Desirable B1 Knowledge of Oracle’s Campus Solutions. B2 Knowledge of Higher Education. B3 Knowledge of HESA. B4 Knowledge of Data Protection. Skills Essential C1 Excellent interpersonal, organisational and communication skills. C2 Enthusiasm and a high degree of personal effectiveness. C3 Accuracy, numeracy, attention to detail and ability to handle large volumes of data. C4 Strong IT skills, particularly Microsoft Office. C5 Ability and commitment to work calmly under pressure in a busy environment and achieving high quality work standards. C6 Ability to negotiate and persuade busy colleagues of the need to amend and update incorrect or missing information. C7 Ability to prioritise, manage own time and meet competing deadlines. C8 Ability to collate, organise and edit material for inclusion in reports and documents as appropriate. C9 Ability to perform detail manipulation and analysis of data, highlighting and prioritising issues for further investigation and to support decision making. Desirable D1 Report writing skills. Experience Essential E1 Experience of working with large datasets and complex data structures. E2 Experience of data quality assurance. E3 Experience of data analysis. E4 Experience of working independently and resolving unforeseen issues and challenges. Desirable F1 Experience of working on HESA and SFC statutory returns. F2 Experience of User Acceptance Testing. F3 Experience of QlikView. Job Features Dimensions Support the maintenance of the data quality of the student record for approximately 28,000 students. Planning and Organising Plan your own work over the short-medium term ensuring agreed deadlines are met. Use discretion to determine priorities and resolve conflicts to meet targets and deadlines. Report progress regularly. Carry out pro-active work on an ad-hoc basis while ensuring planned workload is adhered to. Decision Making Make recommendations on what priorities should be applied to your workload in order to meet planned objectives, requirements and timescales. Make recommendations in relation to data queries/anomalies based on knowledge of HESA and SFC requirements. An understanding of when to ask for guidance and when to escalate issues. Internal/External Relationships Internally, this position involves working very closely with the experienced members of the Team and colleagues across the wider Planning & BI function. There will be a need to liaise with the wider university community based in the Colleges, Schools and University Services, in particular with members of SLSD (Student Lifecycle Support and Development) for the resolution of data quality issues with the universities largest corporate data set, the student record. Externally, liaison with SFC and HESA is required to ensure that their rules and regulations are being followed and to allow for greater understanding of their policies and procedures. Problem Solving A large part of the role comprises problem solving, usually within a limited timescale. An ability to resolve problems, by gathering data or other evidence and to think laterally is an integral part of the job. The post holder will be supported in these aspects of the job. An important skill is the ability to explain the solution to busy colleagues from around campus in an easily understood manner taking into account both the client’s requirements and their expertise. Standard Terms & Conditions Terms & Conditions Salary will be on the Management, Professional and Administrative Grade, level 6, £28,096 - £31,604 per annum. This post is offered on a full time (35 hours) basis and is fixed term for 2 years. New entrants to the University will be required to serve a probationary period of 6 months. The successful applicant will be eligible to join the Universities’ Superannuation Scheme. Further information regarding the scheme is available from the Superannuation Officer, who is also prepared to advise on questions relating to the transfer of Superannuation benefits. Vacancy Reference: 021174; closing date 4 June 2018. It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment. We strongly endorse the principles of Athena SWAN , including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity. The University of Glasgow, charity number SC004401.
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