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Position: Portico Services Support Analyst
Institution: University College London
Department: Student and Registry Services
Location: London, United Kingdom
Duties: Queries will include: account creation, login issues, programme and module availability information requests, admissions related questions. The post will work alongside the Student Lifecycle team and Student Records spanning the student journey
Requirements: The candidate should have experience of working in an administrative support role in a busy office environment. They should possess excellent IT, written spoken communication skills, a meticulous and organised approach to work with a high standard of accuracy and an ability to prioritise tasks to meet deadlines
   
Text: Portico Services Support Analyst, - Ref:1787920 Click here to go back to search results Apply Now UCL Department / Division Student and Registry Services Specific unit / Sub department Student Records Location of position London Grade 6 Hours Full Time Salary (inclusive of London allowance) ?28,574 - ?33,487 per annum Duties and Responsibilities The Portico Helpdesk is part of a team providing effective customer service and essential technical support for both students and staff across UCL. Queries will include: account creation, login issues, programme and module availability information requests, admissions related questions. The post will work alongside the Student Lifecycle team and Student Records spanning the student journey. The post is available as Fixed Term to provide Secondment cover until 31 July 2019. Key Requirements The candidate should have experience of working in an administrative support role in a busy office environment. They should possess excellent IT, written spoken communication skills, a meticulous and organised approach to work with a high standard of accuracy and an ability to prioritise tasks to meet deadlines. Further Details A job description and person specification can be accessed at the bottom of this page. To apply for the vacancy please click on the ?Apply Now? button below. This is the main accepted route for applications; if you require an alternative format application please contact srs-hr@ucl.ac.uk for assistance. If you have any queries regarding the vacancy or the application process, please contact, Kirsten Hamilton, by email Kirsten.hamilton@ucl.ac.uk , 44203 108 7602. You may find out more about working at UCL by reading the downloadable Introduction to UCL brochure . We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level. We will consider applications to work on a part-time, flexible and job share basis wherever possible. Closing Date 25 Jan 2019 Latest time for the submission of applications 23:59 Interview date TBC Job Description and Person Specification Apply Now
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