You will be responsible for routine administrative activities to aid the delivery of a customer focused and efficient administrative support service within the PDU Admissions team. You will be the first point of contact and will deal with enquiries via reception, telephone and email from prospective applicants to the many programmes and modules offered by the Faculty's Professional Development Unit
GCSE level or equivalent standard qualifications, including Maths and English at grades A-C. Clear communication in both verbal and written form. Experience of operating in a customer-facing role. General office administration. Good working knowledge of IT systems including the Microsoft Office Suite, and, ideally, the UNITe student records system. Demonstrates Self-Leadership. Develops self and others to deliver. Leads and operates in times of change and ambiguity. Builds and secures value from relationships. Drives innovation and action. Creates and contributes to a shared vision. Uses sound business judgement
Job details Job title Admissions & Enquiries Assistant (PDU) Job reference A6312 Date posted 29/11/2018 Application closing date 06/01/2019 Location Plymouth Salary £17,079 - £19,202 per annum - Grade 2 Contract Type Full-Time, Fixed-Term Job category/type Professional/Support Services Description The Faculty of Health and Human Sciences wishes to appoint an administrative assistant to support the admissions team within the Professional Development Unit (PDU), based in the Rolle Building near Drake's Circus. The PDU offers upwards of 35 postgraduate programmes and 150 modules aimed at healthcare professionals seeking to continue their professional development. Under the direction of the Professional Development Unit (PDU) Admissions Officers, you will be responsible for routine administrative activities to aid the delivery of a customer focused and efficient administrative support service within the PDU Admissions team. You will be the first point of contact and will deal with enquiries via reception, telephone and email from prospective applicants to the many programmes and modules offered by the Faculty's Professional Development Unit. You will have experience of operating in a customer facing role, be able to work as an effective member of the team and have a good working knowledge of Microsoft Office. Other attributes required for the role can be found within the job description. You will need to demonstrate that you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. This is a full-time position working 37 hours per week on a fixed-term basis for 18 months due to business demand. For an informal discussion about the role, please contact James Mitchell by email at firstname.lastname@example.org or by telephone on 01752 584 024. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. University of Plymouth is committed to an inclusive culture and respecting diversity, and welcomes applications from all sections of the community and is a Stonewall diversity champion. The University of Plymouth is committed to equality of opportunity, promoting a diverse and inclusive culture, demonstrated through our commitment to the gender equality Athena SWAN Charter and as a Stonewall diversity champion. All applications will be judged solely on merit, however, we particularly welcome applications from groups currently under-represented in the workforce, for example black and minority ethnic groups. University of Plymouth holds a TEF (Teaching Excellence and Student Outcomes Framework) Silver by the Office for Students. Job Description
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