First point of contact for students entering The Learning Lab. Must be welcoming and helpful to students. Must have good interpersonal communication skills and ease in relating to people from varying educational, cultural, and social backgrounds. Must engage students to determine academic needs. Must be able to direct student to appropriate person(s) and other resources. Must learn all aspects of The Learning Lab. Communicate concerns, successes, suggestions, and ideas to The Learning Lab staff. Maintain student information confidentiality at all times
Be outgoing with good people/customer service skills. Be a team player. Be punctual and reliable. Must maintain appropriate attire for the work environment. Be flexible and personable. Must have computer skills
ESSENTIAL FUNCTIONS: First point of contact for students entering The Learning Lab Must be welcoming and helpful to students Must have good interpersonal communication skills and ease in relating to people from varying educational, cultural, and social backgrounds Must engage students to determine academic needs Must be able to direct student to appropriate person(s) and other resources Must learn all aspects of The Learning Lab Communicate concerns, successes, suggestions, and ideas to The Learning Lab staff Maintain student information confidentiality at all times Must display appropriate and professional behavior at all times May assist students one-on-one or in small groups Must have or be willing to develop teamwork skills Must provide information about services available in The Learning Lab Must assist students in using The Learning Lab's digital schedule Must be willing to perform other duties when needed including student assistance in signing into The Learning Lab, directing students to TRiO offices, or guiding in computer operations QUALIFICATIONS: Be outgoing with good people/customer service skills Be a team player Be punctual and reliable Must maintain appropriate attire for the work environment Be flexible and personable Must have computer skills SUPPLEMENTAL INFORMATION: Required Online Application Materials Online application Current resume Cover letter Responses to the supplemental questions included in the online application process Conditions of Employment Job offers are contingent upon successful completion of background/reference checks Physical/Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility: ability to sit, walk or stand for extended periods of time Dexterity: fine manipulation sufficient to operate a computer keyboard, handle individual papers, write and take notes and/or prepare materials or equipment Lifting: frequently lift, carry, push, pull, or otherwise move objects up to 10 pounds Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person Emotional/Psychological Factors: ability to make decisions and concentrate, frequent contact with co-workers, as well as the public Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently Environmental/Work Conditions Frequent use of office equipment Exposure to weather; corridors between building are located outdoors Eligibility Verification If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work Affirmative Action Statement Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to the Meena Park, Executive Director of Human Resources, Affirmative Action Office/Title IX Coordinator, (425) 739-8212. CORRECTIONS OR EXTENDED NOTICES
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