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Position: Recruitment Counselor - Admission, Outreach
Institution: North Shore Community College
Location: Danvers, Massachusetts, United States
Duties: Recruits students for academic programs. Assists in developing, implementing, and tracking the effectiveness of on-campus, off-campus, and online student recruitment activities targeting a varied student body, including increasing diverse and multicultural populations. Participates in electronic (e-mail), telecounseling, and social media campaigns to target and/or follow-up with prospects
Requirements: Bachelor's degree with at least two years' experience in undergraduate admissions or related enrollment services area; or an equivalent combination of education, training, and experience
   
Text: Recruitment Counselor, Admission & Outreach Category: Professional Department: Admission and Recruitment/Outreach Locations: Danvers, MA Posted: Aug 04, '17 Type: Full-time Ref. No.: FY'18-FT07 Share About North Shore Community College: NSCC is one of 15 Massachusetts community colleges. The college serves 26 cities and towns along the coastal region from north metropolitan Boston to Cape Ann. Since its founding in 1965, NSCC has grown from a single building to three campuses, and from five to nearly 90 academic programs of study. The college has an urban campus in downtown Lynn, a suburban campus in Danvers and a cosmetology and culinary center in Middleton. Nearly 35,000 students have graduated from NSCC. The college is accredited by the New England Association of Schools and Colleges, Inc., through its Commission on Institutions of Higher Education. Job Description: Recruitment Counselor, Admission and Recruitment/Outreach Monday-Friday, 8:30am-4:30pm. Some occasional evening and weekend hours required. MCCC Unit Position, Grade 3 Danvers Campus Search Extended on 9/28/17 The Recruitment Counselor will be responsible for daily interaction with prospective students and their families, high school guidance counselors, high school teachers, and North Shore Community College faculty and staff both in person and over the telephone. Participates in the planning, delivery and evaluation of services to students and potential students in a comprehensive student development environment, focused on providing opportunity and support to an increasingly diverse student body. Assists potential students in determining the most appropriate academic plan of study based upon their academic, career and personal goals and objectives. Assists with developing, implementing and managing the process of recruiting and admitting students; providing prospective students and their families with information regarding admissions, processes and policies; and communicating the vision, mission, culture, and the specific amount of content of NSCC's educational programs to a variety of constituencies. Coordinates select programs and services to diverse student populations of potential students on campus, online, and in the community. DUTIES & RESPONSIBILITIES: Recruits students for academic programs. Assists in developing, implementing, and tracking the effectiveness of on-campus, off-campus, and online student recruitment activities targeting a varied student body, including increasing diverse and multicultural populations. Participates in electronic (e-mail), telecounseling, and social media campaigns to target and/or follow-up with prospects. Advises and maintains positive contacts with prospective students with a specialization in working with diverse/multicultural students Establishes and maintains working relationships with guidance counselors, parents, representatives of community based organizations, and North Shore Community College faculty and staff. Attends meetings/events, serves on committees, makes presentations, and coordinates joint ventures for the purpose of establishing and maintaining liaisons Adheres to a strong customer service orientation and works with Admissions/Outreach Office, Enrollment Centers, and Academic Divisions to increase access to the College and reach the College's enrollment goals. Represents the College at fairs, alumni activities, open houses, campus tours, school visits and other recruitment events. Assists in the organization of these activities. Works with colleagues, faculty, alumni, and students to identify, recruit, enroll, and retain a varied student body, including increasing diverse and multicultural populations. Participates in the evaluation of the admissions and recruitment/outreach activities to assess their effectiveness in assisting students to pursue and achieve their goals. Maintains accurate data entry of all recruitment activities within NSCC student information system, Banner, in order to provide accurate recruitment and admissions statistical reports. Performs administrative and academic advisement duties related to compliance with the implementation of the federal SEVIS (Student and Exchange Visitor Information System) Program for processing and tracking international students. Maintains a professional knowledge in applicable areas by researching recruitment strategies and new trends in the profession as well as participating in professional organizations, workshops and training sessions. Serves on College committees as assigned, including but not limited to those associated with marketing, publications, communication planning, etc. Coordinates student ambassador/student tour guide program and all applicable related activities. Actively promotes NSCC's recruiting events through a variety of social media outlets. Demonstrates a thorough working knowledge of NSCC policies, procedures, and programs, as well as labor market information, and applies that knowledge to individual situations to assist students, parents, faculty, staff, and all community constituencies. SUPERVISION RECEIVED: Reports to the Director of Admissions Requirements: Bachelor's degree with at least two years' experience in undergraduate admissions or related enrollment services area; or an equivalent combination of education, training, and experience. Community College experience is a plus. Strong knowledge of the principles and practices of student recruitment and admissions. Strong presentation skills. Outstanding public relations and customer service skills. Must have the ability to travel and work evenings and weekends for such events as Open Houses, College Fairs, community engagements, graduations, etc. Must have a valid driver's license. Local travel will be 60% of the time. Strong knowledge of Microsoft products, particularly Excel and Access; Banner software experience a plus. Excellent verbal and written communication skills. Strong interpersonal skills and a demonstrated ability to effectively to establish interpersonal connection with culturally diverse populations. Successful experience interacting with culturally diverse population. Demonstrated success building relationships with school guidance counselors, teachers, parents, and community agency representatives. Must possess high energy, flexibility thriving in a high energy environment, and have a results driven attitude and focus for student success. Must be positive, energetic, team-orientated, capable of moving self, and require limited supervision. Ability and desire to work effectively within a fast-paced, rapidly growing, intense, and multifunctional office environment. Strong organizational and analytical skills. Bilingual (English/Spanish) preferred. Candidates will be required to pass a CORI/SORI background check as a condition of employment. Additional Information: SALARY: Anticipated starting salary is $44,852.00-$47,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement. STARTING DATE : ASAP North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Application Instructions: Submit cover letter and resume no later than October 15, 2017. Applicants selected for an interview will need to provide copies of all academic transcripts and names, address, email and telephone number of at least three current professional references.
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