The Project Manager reports to the Manager of Clinical Integration and Accountable Care and works in close collaboration with the leadership teams in the Office of Population Health and Accountable Care. Examples of the type of work in need of project management include leading the development and implementation of evidence based clinical protocols, and developing quality, access and value measurement methodologies and a monitoring framework
Bachelor's degree in healthcare or a relevant profession, or a combination of comparable clinical education and/or experience
Job DescriptionSign In|New User Previous Job Next Job Job Details Job Title Clinically Integrated Network Project Manager - Population Health Quality and Analytics (POPULATION HEALTH SPEC 4) Job ID 14548 Job Code 5791 Job Family Professional Support Staff Location Geary Blvd Weekly Hours 40 ; 100% Appointment Type Career Department ACO-Office of Population Hlth Shift 8-hour Days Full/Part Time Full-Time Add to My Favorite Jobs Union Information This classification is not represented by a union Favorite Job At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve - a promise we share with the professionals who make up our team. Ranked by U.S. News & World Report as the number one hospital in California - and among the top five in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Department Description The Office of Population Health and Accountable Care (OPHAC) leads UCSF’s development of capabilities to improve the value of care we provide at the population level and facilitate implementation of our UCSF Health at-risk contracts and those we enter in partnership with others. The Office includes the following teams: 1) Clinical Programs (including Care Support, Care Transitions Outreach Program, and Care at Home, and Medicare Bundled Payment. Job Summary UCSF is developing a clinically integrated network in order to succeed in meeting the care access needs of UCSF Health which will need strong project management, leadership and support. UCSF is a partner in several ACOs, and the clinically integrated network has been formed to help UCSF Health achieve the “triple aim” of high value care: to provide higher quality, lower cost, and patient centered care across the full care continuum. Examples of the type of work in need of project management include leading the development and implementation of evidence based clinical protocols, and developing quality, access and value measurement methodologies and a monitoring framework. Will also need to effectively organize and help with agenda setting for CIN governance and leadership meetings. Given the type of work and our organizational culture, the Project Manager will need to be able to collect and interpret data from various sources, have strong problem solving, presentation and communication skills, have a good understanding of clinical care, the candidate needs to be a collaborative partner to build and maintain strong relationships with key stakeholders. They will serve as the liaison to external healthcare partners as well as key UCSF physician leaders and clinic directors. Given the early stages of this area of work, the Project Manager must be capable of developing new, feasible ideas to enhance clinical integration, improve health and reduce costs for the targeted populations and able to take on new projects as this area of work continues to rapidly evolve. The Project Manager reports to the Manager of Clinical Integration and Accountable Care and works in close collaboration with the leadership teams in the Office of Population Health and Accountable Care. Required Qualifications Bachelor's degree in healthcare or a relevant profession, or a combination of comparable clinical education and / or experience Working knowledge of population health, care delivery and accountable care standards In-depth knowledge of medical terminology and patient health information High level of proficiency in Microsoft Excel with the ability to run analytical reports and summarize information Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule Advanced critical thinking and problem-solving skills to manage highly-complex information, assess problems, and develop effective solutions Advanced interpersonal skills for collaborating effectively with a broad range of clinical and professional staff Advanced written and verbal communication skill with the ability to convey complex information in a clear, concise manner and produce high-quality documents, reports and presentations Advanced ability to influence and persuade staff, management, and clinicians at all levels and across departments Ability to exercise professional judgment in handling sensitive and confidential issues Excellent analytical, program and project management and independent problem-solving skills Highly proficient in multiple software applications (Word, Excel, and PowerPoint, and Access Ability to demonstrate excellent judgment, attention to process and detail Able to receive and provide direction and collaborate with various positions and personnel levels within a complex organizational environment The flexibility to orient and work at all UCSF Medical Center locations Preferred Qualifications Project Management Professional Master's degree in health care administration field, nursing or other health field and a minimum of two years recent experience in health system administration, ambulatory, primary or specialty care Two years recent experience in project management, performance improvement or quality improvement Licensure/Certification N/A Living Pride Standards Service Excellence Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency. Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards. Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Demonstrates an understanding of and adheres to safety and infection control policies and procedures. Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets. Work Environment Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture. Picks up and disposes of any litter found throughout entire facility. Posts flyers and posters in designated areas only; does not post on walls, doors or windows. Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments. Protects the physical environment and equipment from damage and theft. The flexibility to orient and work at all UCSF Medical Center locations is required. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve. Apply Email to Friend Return to Previous Page
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