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Position: Desktop Services Analyst
Institution: De Montfort University
Department: Information Technology & Media Services
Location: Leicester, United Kingdom
Duties: An exciting opportunity exists for a Desktop Analyst to work as part of a team that is responsible for providing an efficient desktop service supporting end user computing solutions across all staff and also the student open access areas of the University campus as well as providing support to the Audio Visual systems in use in student labs, classrooms and lecture theatres
Requirements: ITIL Foundation Certificate (v2 or v3) qualification and possess advanced technical knowledge of Microsoft Windows and/or Apple Mac desktop operating systems
   
Text: | Search DMU: More Navigation Options Study Research International Business About DMU Information for Undergraduates Postgraduates Parents Teachers DMU students DMU alumni DMU staff DMU agents Employers Media enquiries Information about Our mission and vision Events at DMU International visits UK partner colleges Equality and diversity Jobs at DMU Employability Campus enterprise opportunities Student services Library and learning services Making online payments Square Mile About DMU Mission and vision History Governance Executive Board Schools and departments Professional services Quality management and policy Teaching and Learning News Events Jobs Sign In How to find us Vacancy Details Help... - Desktop Services Analyst x 2 Posts (10387) - External Vacancy Details Description Desktop Services Analyst x 2 Posts Salary £26,052 - £32,004 per annum Faculty/Department Information Technology & Media Services Closing Date 24-Jan-2017 Summary of Role Full Time, Permanent De Montfort University is a university of quality and distinctiveness, distinguished by our life-changing research, dynamic international partnerships, vibrant links with business and our commitment to excellence in learning, teaching and the student experience. The contribution of the Information Technology and Media Services (ITMS) Directorate is essential in the delivery of the corporate strategy for the university to maintain the quality of its provision and its distinctiveness. An exciting opportunity exists for a Desktop Analyst to work as part of a team that is responsible for providing an efficient desktop service supporting end user computing solutions across all staff and also the student open access areas of the University campus as well as providing support to the Audio Visual systems in use in student labs, classrooms and lecture theatres. Within the Desktop Services Team your primary responsibility will be to respond to Incidents and Requests raised by the University's 3,500 strong workforce of staff and academics. We are looking for people with developed customer service experience and a good technical IT knowledge to enable the efficient support of desktop PCs, laptops, printing, Microsoft Office applications, wireless devices and any Audio Visual support skills would be an advantage. Also you will have gained an ITIL Foundation Certificate (v2 or v3) qualification and possess advanced technical knowledge of Microsoft Windows and/or Apple Mac desktop operating systems. For the job description, person specification and further details please click on the Job Details link. If you decide to apply for this post, keep a copy of these details, as they will no longer appear on this web site when the post is closed. Job Details Rewards and benefits We strive to reward and recognise your contributions but also know that you have a life beyond work. Visit us Leicester is at the heart of the UK and is served by excellent road, rail and air links. We have directions & maps to give you a helping hand. Equality and diversity We have a genuine commitment to equality and diversity for staff and students and we aim to employ a representative workforce. Go green | Schools and departments News Feedback Legals © 2011 De Montfort University Follow DMU YouTube Follow DMU Twitter Follow DMU Facebook Follow DMU RSS Feed Follow DMU Contact us Connect with DMU:
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